Cloncom started business in 2002. They are considered relatively new to the industry, but they are rapidly gathering a large number of customers every day. Cloncom offers a large selection of calling cards to consumers who need long distance and international calling cards. The reason why Cloncom is successful compared to most of their competitors is because they can mark their own calling card labels. In essence, they do not resell products but rather produce their own. Why is this important? Since there are no third-party vendors, Cloncom has better quality control oversight of the products it purchases.
What most people don’t realize is that there are many calling card companies that are basically resellers with no control over the quality of the products they offer to consumers. Therefore, anyone with the right budget and web savvy can create a website to sell calling cards. Usually, these types of companies are not capable of handling customer support issues.
Customer service is very important for any product and even more so for calling cards. Cloncom has a 24×7 customer service that is free. I should mention that most calling card companies do not offer this type of service. In fact, I called their customer support multiple times because I had some questions about certain calling cards. Each time I never had to wait more than a few minutes.
Cloncom provides only electronic calling cards. What this means is that once you make your purchase, you will receive a dial-up number and PIN number via email. One big point I have to mention is that a Cloncom representative will call you to make sure you are the owner of the credit card before your transaction is fully completed. They usually call within a few minutes. I think this is a great way to combat credit card fraud and protect you as a consumer.
Finally, I should mention that Cloncom is the only calling card company that does not charge you any processing fees for your orders. There are many calling card companies that charge a $1 or $2 processing fee if you don’t purchase above a certain minimum. This is just one of the many ways Cloncom saves its customers money.
So is cloncom reliable? With such a good reputation in the calling card industry backed by 24/7 customer support and high quality calling cards, I can say with full confidence that they certainly are.